Why are Automation Actions Displaying in Reverse Order?

Amy Zucker
Amy Zucker Member Posts: 6 VERIFIED MEMBER
Third Anniversary First Comment Photogenic
edited May 2024 in Workflow Automation #1

I created an Automation with the Trigger of "Deal Created" and 10 Actions (all set for "The same day"). The intention is to automatically generate a standard step-by-step list of 10 Activities as soon as a new Deal is created. For some reason, the Actions (Activities) display in reverse order - instead of 1, 2, 3, 4… they display 10, 9, 8, 7… Any idea why? Any idea how to fix this?

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Answers

  • Sophie
    Sophie Pipedrive Team Posts: 206 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #2

    Hi @Amy Zucker,

    I was testing this out on my end but I wasn't able to replicate the behavior you're reporting. This was the test automation I created-

    Screenshot_at_May_24th_2024_-_1.24.27_pm.png

    Screenshot_at_May_24th_2024_-_1.24.38_pm.png

    and this is the way the activities appeared on my deal (In order-1,2,3,4,5)

    Screenshot_at_May_24th_2024_-_1.21.40_pm.png

    I would recommend reaching out to our support team so we can investigate this further with you and gather some additional details! Thank you!

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