Automatically creating contacts under people.

Richard van Roosmalen
edited July 24 in Sales CRM #1

Hello Pipedrivers, Today i´ve noticed something as I was cleaning our contact data. I noticed that under People a lot of contacts without any further data than the Email adress where created.  Mostly these where colleagues that where copied in Emails send to customers.  Is this something Pipedrive automaticly does? ( Save those Contacts and list them under People ) 

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  • Mike van der Valk
    Mike van der Valk Posts: 4,290 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited February 24 #2

    @Richard van Roosmalen in case you use the email sync we don't auto create contacts, but with the BCC function we do. In case you don't want this to happen, you can reach out to our support team. They can disable this feature for your account. Hope it helps!

  • Richard van Roosmalen
    edited June 2020 #3

    @Richard van Roosmalen in case you use the email sync we don't auto create contacts, but with the BCC function we do. In case you don't want this to happen, you can reach out to our support team. They can disable this feature for your account. Hope it helps!

    Hello Mike,

    I will contact the support team. THank you for your quick reply.