Pipedrive LABEL value not visible in ZAPIER.COM

Options
Michel2024
Michel2024 Member Posts: 2
First Comment
edited May 27 in Apps and Integrations #1

Hello, I’m building a link between PipeDrive and ActiveCampaign, using Zapier.com. The chosen Label values for a contact person, as well as for a company are not visible in Zapier. Does anyone have a solution for this?

Thanks!

Michel

Answers

  • Nikolai Sokolov
    Nikolai Sokolov Member Posts: 46
    First Answer 5 Likes Name Dropper First Comment
    Options

    Hi Michel,

    to get the full set of properties, use action "find person", then search by ID from your previous step or trigger. This will return all fields, including the label field.

  • Michel2024
    Michel2024 Member Posts: 2
    First Comment
    Options

    Thanks! I've got it working with the numeric value, for instance the number 4 or 5, and not the real label like "Customer" or "Lead". But with an automation I can change the value in ActiveCampaign and solve that problem. But I see that when I update the labels from the Contactperson View in Pipedrive, Zapier does not see that as an update of the contactperson. Can that be?

  • Nikolai Sokolov
    Nikolai Sokolov Member Posts: 46
    First Answer 5 Likes Name Dropper First Comment
    Options

    It should be - what is the trigger of your zap?