Pipedrive LABEL value not visible in ZAPIER.COM

Michel2024
Michel2024 Member Posts: 2 VERIFIED MEMBER
First Comment
edited May 2024 in Apps and Integrations #1

Hello, I’m building a link between PipeDrive and ActiveCampaign, using Zapier.com. The chosen Label values for a contact person, as well as for a company are not visible in Zapier. Does anyone have a solution for this?

Thanks!

Michel

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Answers

  • Nikolai Sokolov
    Nikolai Sokolov Member Posts: 150 VERIFIED MEMBER
    Fourth Anniversary 100 Comments 5 Answers 25 Likes
    #2

    Hi Michel,

    to get the full set of properties, use action "find person", then search by ID from your previous step or trigger. This will return all fields, including the label field.

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  • Michel2024
    Michel2024 Member Posts: 2 VERIFIED MEMBER
    First Comment
    #3

    Thanks! I've got it working with the numeric value, for instance the number 4 or 5, and not the real label like "Customer" or "Lead". But with an automation I can change the value in ActiveCampaign and solve that problem. But I see that when I update the labels from the Contactperson View in Pipedrive, Zapier does not see that as an update of the contactperson. Can that be?

  • Nikolai Sokolov
    Nikolai Sokolov Member Posts: 150 VERIFIED MEMBER
    Fourth Anniversary 100 Comments 5 Answers 25 Likes
    #4

    It should be - what is the trigger of your zap?

  • Andrus Purde
    Andrus Purde Member Posts: 130 VERIFIED MEMBER
    Fourth Anniversary 100 Comments 5 Likes Name Dropper
    #5

    Hi @Michel2024 - have you got the label to sync between Pipedrive and AC?

    If not, I'd suggest trying our Pipedrive-ActiveCampaign integration that's probably the easiest way to keep contacts in sync between the tools. It syncs all Pipedrive contacts or a subset you can define with a Pipedrive filter over to AC, allows mapping fields that should be kept in sync and even records email clicks and opens back to Pipedrive.

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