Dynamic Fields in Hyperlinks

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Uo
Uo Member Posts: 5
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edited May 28 in Sales CRM #1

I set up an automation to populate a data field in a deal with a hyperlink. The hyperlink contains the organization name. It seemed to be working smoothly until I created an organization with a name that includes a space, like "Medical Therapeutics". Whenever there is a space in the organization name, Pipedrive will populate the field with a hyperlink, but for some reason the hyperlink spills over to another line and not all of it is contained in a hyperlink. So if the hyperlink for example was supposed to be, "www.google.com/Medical Therapeutics/", it would have "www.google.com/Medical" in a hyperlink and then have Therapeutics on a 2nd line in the datafield but outside of the hyperlink. Is there anyway to fix this issue?

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  • Oka Lesmana
    Oka Lesmana Member Posts: 5
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    Hi There,

    To ensure all your links work correctly, please replace all spaces in your URLs with %20.

    Hope this helps!

    Feel free to let me know if you have any questions.

    Best regards,

    Oka Lesmana | www.astersense.com

  • Uo
    Uo Member Posts: 5
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    Thanks Oka! I can do that for the static parts of the link. The problem is that the space that causes trouble is in the dynamic part of the link. So the field "Organization name" is pulled, and there is now way in knowing how many spaces are going to be in that name because it's different every time.

  • Oka Lesmana
    Oka Lesmana Member Posts: 5
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    Hi,

    Alternatively, you can try using Zapier with a Python script to dynamically create a link without worrying about the space based on the organization name.

    Hope this helps!