Google Docs integration

Travis Waycott
Travis Waycott Member Posts: 12 VERIFIED MEMBER
Fourth Anniversary First Comment Photogenic
edited June 7 in Apps and Integrations #1

When selecting to create a new document, PD opens a new tab, I see a Google login briefly with a spinning ribbon and then back to PD. It only started doing this a few weeks ago but it's very annoying. I have tried logging in and out of Google Drive and Google and disconnecting and reconnecting it to PD but nothing changes. Any idea's?

Cheers,

Travis

Answers

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 115 PIPEDRIVE TEAM
    100 Comments 5 Answers Second Anniversary 5 Likes

    Hello @Travis Waycott,

    The pop-up window you see is indeed related to Google authentication. Starting in January, Google imposed strict restrictions on third-party cookies, which frequently trigger these authentication requests. Sadly, Pipedrive does not have control over this. I hope this helps to provide some insight.

  • Travis Waycott
    Travis Waycott Member Posts: 12 VERIFIED MEMBER
    Fourth Anniversary First Comment Photogenic

    thanks. I will be moving to OneDrive then.