Google Docs integration

Travis Waycott
Travis Waycott Member Posts: 14 VERIFIED MEMBER
Fourth Anniversary 10 Comments Photogenic
edited June 7 in Apps and Integrations #1

When selecting to create a new document, PD opens a new tab, I see a Google login briefly with a spinning ribbon and then back to PD. It only started doing this a few weeks ago but it's very annoying. I have tried logging in and out of Google Drive and Google and disconnecting and reconnecting it to PD but nothing changes. Any idea's?

Cheers,

Travis

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Answers

  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 156 PIPEDRIVE TEAM
    100 Comments 25 Likes 5 Answers Second Anniversary
    #2

    Hello @Travis Waycott,

    The pop-up window you see is indeed related to Google authentication. Starting in January, Google imposed strict restrictions on third-party cookies, which frequently trigger these authentication requests. Sadly, Pipedrive does not have control over this. I hope this helps to provide some insight.

  • Travis Waycott
    Travis Waycott Member Posts: 14 VERIFIED MEMBER
    Fourth Anniversary 10 Comments Photogenic
    #3

    thanks. I will be moving to OneDrive then.

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