Shared Inbox / Team Inbox

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Comments

  • Dan Heck
    Dan Heck Member Posts: 2 VERIFIED MEMBER
    Second Anniversary First Comment

    We are using Hiver and not using PD for any email, since it is not capable. PD is mainly just to track tickets. Shared inbox is the way to go!

  • gbenipal
    gbenipal Member Posts: 1 VERIFIED MEMBER
    First Comment

    1 more vote for this. this feature will provide very beneficial

  • Fred
    Fred Member Posts: 5 VERIFIED MEMBER
    First Comment

    This is long overdue. Every company has teams sharing inboxes where every user needs to have access to all emails to then pick them up, assign to a deal or whatever and continue from there.

  • lyno
    lyno Member Posts: 2 VERIFIED MEMBER
    First Comment

    I see this has been requested since 2020. It would be a requirement for us so without it we have to look eslewhere.

  • kl13
    kl13 Member Posts: 2 NEW MEMBER
    First Comment

    Does anybody who uses Google for their emails know the answer to this:

    If we have users with individual email inboxes and also 1 delegated access mailbox for Google, can we at least add the delegated access mailbox to PD as our second sync email so that we can view the email history in PD.

    Even if we can't send emails within PD since we don't use that function anyway