How to send email replies in bulk?

LeoMazzura
LeoMazzura Member Posts: 2 NEW MEMBER
in Sales CRM #1

Hey, I want to send email REPLIES in bulk. I'm aware about "Send group email" feature, but it seems that it can only create new email threads (and don't reply to the previous threads). Is there a common way or at least a workaround (through apps, integrations via zapier/make, custom Python code) to send replies in bulk? Thanks!

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  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 158 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #2

    Hey, @LeoMazzura!

    To send bulk email replies in Pipedrive you can use Zapier, Make (Integromat), or a custom Python script.

    Using Zapier or Make, you can set up a workflow to automate replies. For that, first configure a trigger for new emails or specific conditions in Pipedrive and then use the email sending capability of Zapier or Make, ensuring you include the In-Reply-To and References headers. Then, iterate over the emails needing replies using a loop action within the workflow.

    Alternatively, you can write a Python script to interact with Pipedrive and your email service provider’s APIs. For that, you can use the Pipedrive API to get the list of emails that need replies and then use an email service provider’s API to send replies, including the necessary headers.

    I hope this helps :)

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