EMAIL OPEN ALERT IMPROVEMENTS

Tyler Pipedrive
Tyler Pipedrive Member Posts: 21 VERIFIED MEMBER
10 Comments First Anniversary 5 Up Votes Name Dropper
edited August 5 in Ideas and Product Feedback #1

Currently, pipedrive helps with seeing when an email is opened. I would love if this feature was improved upon. Other software can tell me who opens the email and at what time. On emails with more than 1 people on it this can be a huge help. As it is now, if anyone opens the email, including myself, it is shown that somebody opened it. This can be confusing as I do not know who opened it and when.

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,320 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    #2

    Hi @Tyler Pipedrive , thanks for the feedback! Right now that is how the tool is designed to work, but I am moving your idea to the feedback category so our product team can see it.

  • Luv
    Luv Member Posts: 4 NEW MEMBER
    Name Dropper First Comment
    #3

    @Tyler Pipedrive check if outplayed.com can help as it integrates with Pipedrive too.

  • David Picard
    David Picard Member Posts: 43 VERIFIED MEMBER
    Third Anniversary 10 Comments 5 Likes Name Dropper
    #4

    @Manuel Oliveira Also, Microsoft and Google open all emails one time to be sure they do not contain something wrongful. So it could be great if you subtract or inform us if that's the case. The same goes for a feature in Campaign.

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