Unable to Access PipeDrive Support

MattH-LA
MattH-LA Member Posts: 1 VERIFIED MEMBER
Photogenic First Comment
edited August 29 in Sales CRM #1

I am unable to get the Chat feature to work for asking PipeDrive a question. I have the correct tier of service, but each time I click on Chat, nothing happens. I have written to "support" and those emails are answered by a bot that doesn't understand the question and I am in an endless doom circle. Before I give up on PipeDrive, does anyone have any advice?

Answers

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 153 PIPEDRIVE TEAM
    100 Comments 5 Answers Second Anniversary Pipedrive Team
    #2

    Hey, @MattH-LA!

    You indeed seem to have access to Phone Support. In this case, can you please clear cache and cookies and/or try a different browser?

    If this does not help, please send an email to support@pipedrive.com, and the team should be able to help further.

    I hope this helps :)

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