Pipedrive push notifications don't work with Zapier

infosolob
infosolob Member Posts: 2 NEW MEMBER
edited September 2024 in Apps and Integrations #1

We have been using Zapier with Pipedrive to create Deals, Persons, etc.

But the push notifications to the app just don't work… I'm sure the issue is because the even is created from Zapier instead from the Pipedrive app.

Any suggestion for this?

We don't use Slack

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Comments

  • Claude Joshua
    Claude Joshua Member Posts: 9 VERIFIED MEMBER
    First Comment
    #2

    This happens because Pipedrive's native push notifications are designed to activate only for actions performed directly within the app, not through external integrations like Zapier.​

    To work around this, you might consider setting up custom notifications. For instance, you can use Zapier to send an email or SMS whenever a new deal or contact is created, ensuring you're alerted regardless of where the action originates.​

    Alternatively, integration platforms like Skyvia offer solutions to sync and automate data between Pipedrive and other services, which could help manage notifications more effectively.

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