Sender First Name in Email Templates
Answers
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Hi Leo,
I've spoken to support regaring this, it's only possible to add the 'First Name' of the Person you are contacting, rather than First Name of Sender.
The workaround I've been given is to change the name on my account to just my first name, so that 'Sender Name' just gives first name
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Hello!
Another way to have the first name and last name contact person fields to appear if you can not see them in your account is by connecting your contact sync! Once you do that, those 2 name fields should appear!
However, regarding your question @MHarkness, what Support confirmed is correct, at the moment, you can have a merge tag for the first name of a contact person but it is not possible to add a Sender name merge tag. You can adjust your sender name in the email sync settings!
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