Names displaying incorrectly after Zapier automation

Simon Tutton
Simon Tutton Member Posts: 2 NEW MEMBER
edited September 16 in Apps and Integrations #1

Can anyone help? I've created an automated process going from a Squarespace form that creates a person in Pipedrive, creates a Deal in Pipedrive and then sends an automated email. It all works perfectly to the customer but for both the person and deal in Pipedrive the name doesn't display as normal i.e. John Smith but as {First=John, Last=Smith}. What am I doing wrong as it is clearly pulling something in an incorrect way! Thanks for your help.

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  • Sophie
    Sophie Pipedrive Team Posts: 203 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #2

    Hi @Simon Tutton,

    Would you be able to share a screenshot of your Zapier setup and how it ends up appearing in your Pipedrive account? I would be happy to look into this issue with you!

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