Include "Emails Sent" In "Last Activity Date" column

Tyler N

I don't know why but emails sent from within Pipedrive, which are one of the main activities a sales rep can do to move a deal forward, are not counted as an 'activity' on the deals listed in Pipedrive and do not update the "Last Activity Date" column in Pipedrive. Having emails count as activities would be a major help for sales reps to see when the last contact was, if it was an email. Currently, only calls and texts count as activities in the "Last Activity Date" column. This would be very helpful to update. Thank you. 😊

Manuel Oliveira

Hi @Tyler N thank you for your feedback! Similar feedback has been provided by other community members, which will be aggregated so our product team can investigate.

VMarketer

I agree with this @Manuel Oliveira. I'm a HubSpot power user but the new company I am working for is looking for a more cost-effective solution (and I agree with that). I am testing out Pipedrive for us with the trial version now. I like what I see so far.

HubSpot does count emails as an activity as well as many other options.

Another addition to expanding your activity sources would be to allow the ability to create custom activity options.

Thank you.

Tyler N

@Manuel Oliveira please add this soon 🙏

SteveS

I also believe that emails should be counted as activity and the date updated accordingly.

SteveS

Upvote for having emails count as activity and thus update Last Activity Date.

nanwania

Another user who thinks this functionality would be excellent if added in!