Job Title showing up in the Address field when running a report

TWRHokie
TWRHokie Member Posts: 6 VERIFIED MEMBER
First Comment

Hi - I am running a report where I want to see a Person's Address. I have Person's Name, Organization, Address and Job Title. However the Job Title is showing up in the Job Title field and identically in the Address field. Help!! Thanks!

Answers

  • Axel
    Axel Member Posts: 27 VERIFIED MEMBER
    10 Comments 5 Likes First Answer Photogenic

    Hi again @TWRHokie ,

    Can you add a screenshot ?

  • TWRHokie
    TWRHokie Member Posts: 6 VERIFIED MEMBER
    First Comment
    edited September 25 #3

    Axel - The report will show the "organization" address when I add that column, but I want it to show the "Person" address in case all the persons associated with an organization are not at the same address. I tried exporting just to see and there is no change, the Job Title for the person is still showing up in the Address line for the person. Thanks! This seems like it is a backend glitch of some sort to me. But other people have to have run "mailing label" reports at some time, so it seems odd that this glitch would exist. Tamara

  • Axel
    Axel Member Posts: 27 VERIFIED MEMBER
    10 Comments 5 Likes First Answer Photogenic

    Thanks for the screenshot.

    It indeed seems like a bug, from what I see everything seems correct.

    You should contact Pipedrive support directly 👍

  • Axel
    Axel Member Posts: 27 VERIFIED MEMBER
    10 Comments 5 Likes First Answer Photogenic

    Hi @TWRHokie ,

    Any update on this ?

  • TWRHokie
    TWRHokie Member Posts: 6 VERIFIED MEMBER
    First Comment

    HI Axel - No Update - my report is not running at all now. I have been on Chat "hold" for over 20 minutes now. Is there a phone # I can call? Thx!

  • Axel
    Axel Member Posts: 27 VERIFIED MEMBER
    10 Comments 5 Likes First Answer Photogenic

    Hi @TWRHokie ,

    There is phone support on Power / Enterprise plans

    In the chat they are quite reactive so you should get an update soon

    Let me know