Custom data field not populating in email template "insert field" option

Meli

Hi, I created a custom data field, and I need it to be a field option that I insert in an email template. However, when I click "insert field" when creating the email template, the options are not available. How can I fix this?

Tony Xavier

Hi Meli,

Would it be possible to contact our support team so they will be able to get examples from you and investigate this? Thank you!