I think this update is really valuable to a lot of e-commerce companies

Bernard digitale assistent
Bernard digitale assistent Posts: 2
edited July 2022 in Ideas and Product Feedback #1

Hi Guys, 

I have posted this request before, but it's not picked up by Pipedrive yet.

In my opinion this is a relative easy, but really valubale update for the Pipedrive software.

Case

We are currently using Pipedrive for our clients. In those cases our clients schedule appointments via Pipedrive with our architects.

This is working really well thanks to your software.

The problem is that we can't redirect our clients who made an appointment towards our website. This is unfortunate, since those clients are in a buying mode when scheduling appointments.

Therefore we made several really useful online products. Suitable for those clients.

At this moment we can't promote those upsells.

Personally I think it would be really, really valuable if we could redirect our clients to a personalized link after they scheduled an appointment.

Not only for us, but I can imagine that multiple companies could benefit from this.

I was hoping if you could bring this improvement under the attention of your management team!

I would love to elaborate more on this if necessary.

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  • Inês Batata
    Inês Batata Admin Posts: 2,925
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited July 2020 #2

    Hi @Bernard digitale assistent , thank you for your feedback and for detailing your use case!

    If you're using Scheduler to book these meeting I would suggest including the link in the "Description" section of the event template, as that information will be included in the confirmation email that the attendees will receive once they book a time slot.

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  • Keely Biggs
    Keely Biggs Posts: 14
    10 Comments
    edited February 2022 #3

    Totally agree with this. Also we should be able to brand the scheduler - I would expect it to be pipedrive branded if this was a free version of pipedrive however this is not. Everything that the client sees is Pipedrive branded. 

    RE putting the links in the description; that's all very well for the email but links aren't clickable when on the scheduler so not a perfect solution! 

    Look forward to seeing improvements to the scheduler soon! I have been thinking of switching to Microsoft Bookings - would be interesting to hear if anyone has experience with this.

  • Bernard digitale assistent
    Bernard digitale assistent Posts: 2
    edited July 2020 #4
    Keely Biggs said:

    Totally agree with this. Also we should be able to brand the scheduler - I would expect it to be pipedrive branded if this was a free version of pipedrive however this is not. Everything that the client sees is Pipedrive branded. 

    RE putting the links in the description; that's all very well for the email but links aren't clickable when on the scheduler so not a perfect solution! 

    Look forward to seeing improvements to the scheduler soon! I have been thinking of switching to Microsoft Bookings - would be interesting to hear if anyone has experience with this.

    Hi Keely, thank you for your reply. That's exactly what I meant, it would be great if we can brand it ourselves.

    I was in contact with the Pipedrive staff (always helping nice and quick), unfortunately this is not on of their goals in the near future.

    So hopefully some extra comments and likes will change their mind :)!

     

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