Make single option field display consistent

jhollender
jhollender Member Posts: 18 VERIFIED MEMBER
10 Comments
edited December 2024 in Ideas and Product Feedback #1

We have some custom singleoption fields that are being displayed in two totally different ways. One is being shown horizontally, and the other is a drop-down menu. This makes no sense to me. Please change this to always display as a dropdown menu, or else make it a toggle option to display it horizontally.

Screenshot 2024-12-13 093254.png

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  • Helio
    Helio Pipedrive Team Posts: 108 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments First Answer 5 Likes
    #2

    Hello @jhollender,

    I hope you are doing well today!

    My name is Hélio and I am part of the support team at Pipedrive.

    Thank you for your feedback! We forward all customer feedback directly to our product team through an internal channel, so I can ensure you that your feedback is valued and taken into consideration for future product improvements. 

    The best way to stay updated on new features is to follow the "What's new" section in the Pipedrive community here. You can also follow our blog and subscribe to our newsletter. You can do both here. 

    Let me know if you have any other requests or anything else I can help with in the meantime.

  • jhollender
    jhollender Member Posts: 18 VERIFIED MEMBER
    10 Comments
    #3

    Thanks, Helio. Is there a reason why these two fields display differently, and is there a way to change that?

  • Helio
    Helio Pipedrive Team Posts: 108 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments First Answer 5 Likes
    #4

    The main reason is that when there are only a few options to select from, displaying them all upfront makes it easier and saves a few clicks. Currently, it’s not possible to change this behavior, but as promised, I submitted this as feedback yesterday :)

  • jhollender
    jhollender Member Posts: 18 VERIFIED MEMBER
    10 Comments
    #5

    Thanks for submitting the feedback. This is confusing because both fields only have 3 options, and display differently 😐️

  • jhollender
    jhollender Member Posts: 18 VERIFIED MEMBER
    10 Comments
    #6

    When can this be fixed? This is really frustrating for our team. We do not want the horizontal display because the options get cut off on some screens.

  • Helio
    Helio Pipedrive Team Posts: 108 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments First Answer 5 Likes
    #7

    @jhollender I understand how this might be frustrating, but the field is behaving as expected, so this would actually be considered an improvement rather than an issue that needs fixing. Please know that I've already submitted feedback about it, and I appreciate your patience as we work towards continuous improvement.

  • jhollender
    jhollender Member Posts: 18 VERIFIED MEMBER
    10 Comments
    #8

    I'm sorry, but that is not an improvement. Inconsistency in UI is never a good thing for your users.

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