Change email to unthreaded from conversation view

Laving
Laving Member Posts: 4 VERIFIED MEMBER
First Comment Photogenic
edited March 31 in Sales CRM #1

Currently Pipedrive merges unrelated e-mails to one thread and I cannot separate them anyhow.

This is confusing and heavily disturbing. I miss all the data in one deal and have e-mails from totally unrelated deals in the other one. What a mess.

Please make this optional. I'm sure I'm not alone with this problem.

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Comments

  • Colin Kettler
    Colin Kettler Member Posts: 2 NEW MEMBER
    First Comment
    #2

    I'm having the same problem.

    Two different email threads merged automatically and they are about two separate projects from the same company. They are separate threads on Gmail, but not on Pipedrive. I don't know how to unmerge the conversations.

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