Outlook Sync - Private Appointments

I have two-way sync between Pipedrive and my Outlook calendar.  It seems that if I have an appointment marked as private in Outlook, it should be hidden from other users in Pipedrive, regardless of user visibility status.  Has anyone looked into this?

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  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited March 4 #2

    Hi @Kyle Eckhart !

    This happens because Activities in Pipedrive don't have an equivalent to external calendars' "private/public" setting, so if you as a Pipedrive user are visible to other users, they'll be able to see all events synced into your PIpedrive calendar. 

    That being said, I completely understand how that could pose some privacy issues and have forwarded your suggestion internally for consideration. We appreciate your feedback!

  • Tobias Eberlein
    Tobias Eberlein Posts: 2
    edited February 24 #3

    Are there any solutions / workarounds for that issue? 

  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited September 2020 #4

    Are there any solutions / workarounds for that issue? 

    Hi @Tobias Eberlein !

    Yes, you can create a separate calendar in your Outlook/Google and create your private events there. Then sync only the the public events calendar with Pipedrive. 

    @Kyle Eckhart  Would this workaround make your life easier?

  • Kyle Eckhart
    Kyle Eckhart Posts: 3
    edited August 2021 #5

    Are there any solutions / workarounds for that issue? 

    thanks, that's definitely a way to hide events from PD.  however, it creates an issue for people inside my company trying to schedule time on my calendar through Outlook.  They can't see time is blocked out on my private calendar.  so far, my fix has just been to be extra aware and cautious that all my calendar items are visible to others on my team.  Thanks for the suggestions!

  • Frederiek Dobbels
    edited February 25 #6

    Hi, are there any updates on this post?

  • Kyle Eckhart
    Kyle Eckhart Posts: 3
    edited March 2021 #7

    Hi, are there any updates on this post?

    there is still no good option for hiding private outlook appointments from PD and keeping your calendar blocks accurate in both calendars. i am just careful about what i put into subject lines of my calendar. this seems like it should be an easy fix for PD developers, but it hasn't been done yet that i can tell

  • Hubert Rappold
    Hubert Rappold Posts: 4
    edited March 2021 #8

    Hi, are there any updates on this post?

    Totally agree. This would save needless workarounds on the user side. Small change, huge improvement!

  • Michael Maker
    Michael Maker Posts: 1
    edited April 2021 #9

    Still no fix for this? Seems like something Pipedrive should be able to flag.

  • Hubert Rappold
    Hubert Rappold Posts: 4
    edited April 2021 #10

    This severely impedes the internal cooperation of our sales team with collisions between the private meetings hidden away in a different calendar. Hope there is a fix soon.

  • Tim Schmidt
    Tim Schmidt Posts: 9
    edited June 2021 #11

    I really need this!
    Hopefully it will be implemented soon.

  • Victor Chicha_27361
    edited August 2021 #12

    Facing the same issue. Support told me that it is not fixed yet...

  • David McKay
    David McKay Posts: 1
    edited September 2021 #13

    This is a definite upvote for me, as I will have to use one way sync until pipedrive recognizes private calendar items.

  • Roland Kok_65312
    Roland Kok_65312 Posts: 1
    edited January 6 #14

    Is there already a solution for this?