Add forwarding reply for other users
Leo Lachs_5565 Posts: 3
edited July 2022 in Ideas and Product Feedback #1
Enable a user to reply / forward to another user's email.
This would enable a more team approach to task and allow teams to multitask on one deal.
Inês Batata Admin Posts: 2,925edited July 2020 #2
Thank you for your feedback, @Leo Lachs !
If other Pipedrive users are included as recipients/CC/BCC they will also be able to reply to the email message, as long as they have activated their email sync too. We've designed it this way to ensure privacy (the same way you can't respond to an email message you're not included in if you're using Gmail, Outlook, etc).
That being said, we can see the case for group email inboxes and I've made sure to forward your suggestion internally for our team's consideration.0