BCC for specific email templates

Jason_3974
Jason_3974 Posts: 1
edited July 2022 in Ideas and Product Feedback #1

Is there a way to associate a BCC on an email template? I have one email response that I always want to send a BCC to a specific person.

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  • Boris Tsibelman
    Boris Tsibelman Posts: 998
    1000 Comments Second Anniversary First Answer Combo Breaker
    edited May 2021 #2

    Hi Jason,

     

    There is currently no way to do this in Pipedrive. 

  • Inês Batata
    Inês Batata Admin Posts: 2,917
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited July 2020 #3

    Hi @Jason !

    Although it's not possible to define a CC or BCC in an email template, a good workaround can be creating an automation that uses that template and list that BCC there.

    I can see how that option would be useful, though, so I've sent your suggestion over to our team for consideration. Thank you for your feedback!

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  • Trey Miller
    Trey Miller Posts: 1
    edited April 2022 #4

    If this feature is every implemented, it will probably be too late for my current needs, but +1.

    For what it's worth, this would be helpful in our workflow/automation so that our admin and accounting team can be informed when we move a deal to a new stage.

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