BCC for specific email templates

Jason_3974
Jason_3974 Posts: 2

Is there a way to associate a BCC on an email template? I have one email response that I always want to send a BCC to a specific person.

0
0 votes

· Last Updated -

Comments

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited May 2021 #2

    Hi Jason,

     

    There is currently no way to do this in Pipedrive. 

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited July 2020 #3

    Hi @Jason !

    Although it's not possible to define a CC or BCC in an email template, a good workaround can be creating an automation that uses that template and list that BCC there.

    I can see how that option would be useful, though, so I've sent your suggestion over to our team for consideration. Thank you for your feedback!

    image
  • Trey Miller
    Trey Miller Posts: 1
    edited April 16 #4

    If this feature is every implemented, it will probably be too late for my current needs, but +1.

    For what it's worth, this would be helpful in our workflow/automation so that our admin and accounting team can be informed when we move a deal to a new stage.