Issue with Zapier and Pipedrive Integration
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--- RESOLVED ---
Please check this thread:
https://twitter.com/ndntaylor/status/1241461077709291527
The issue ownership is being tossed around between Pipedrive and Zapier. Hence this post to escalate this issue.
18 leads are stuck in Pipedrive for me.
Comments
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@Amit Sarda From your post it looks like you've already spoken with our support, which is definitely the best direction for you to go with. This community is not a support channel for our teams, it's a place for Pipedrive users and sales people to connect and learn from each other.
I looked but I can't find any communication about it with our support, please email me at mike@pipedrive.com and I'll take a look at it for you. Please in the email give me some more details as to what happened please as well0 -
I have the same issue. Pipedrive support says their API is working fine and that is an issue with Zapier
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Mike van der Valk said:
@Amit Sarda From your post it looks like you've already spoken with our support, which is definitely the best direction for you to go with. This community is not a support channel for our teams, it's a place for Pipedrive users and sales people to connect and learn from each other.
I looked but I can't find any communication about it with our support, please email me at mike@pipedrive.com and I'll take a look at it for you. Please in the email give me some more details as to what happened please as wellMike - The reason for posting here was that the issue was being tossed around between Zapier and Pipedrive with no ownership of the issue, while the businesses suffered.
- One person on Twitter reported the issue.
- I investigated and found that my client's account is facing the same issue.
- I found one client on Upwork asking for help with the same issue.
- Another user on Twitter reported the same issue.
- Casey Rankin also reported the same issue.
As you can see, this is not an isolated incident and needs a look from senior folks.
I contacted Zapier Support via Twitter after a couple of other folks reported the same issue to Pipedrive. Pipedrive Support told them that it was an issue with Zapier.
This is the incident that Zapier is working on: https://status.zapier.com/incidents/xgrb9pzfq34w?u=fmv2xswq53vg
Zapier's Status Page - Pipedrive integration is currently experiencing issues.0 -
Hi @Amit Sarda and @Casey Rankin ,
At the moment this seems to be an issue on Zapier's side. Nonetheless, we are investigating and in contact with them to solve this situation as quickly as possible.0 -
Hey,
same problem for me here. Do we need to report it at zapier on our own, or do you handle this?
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This appears to have been resolved now.
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It indeed has been resolved. Thank you all for notifying and sorry for the inconvenience!
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