Recaptcha Bug for WebForm

Rebecca Sanders
Rebecca Sanders Posts: 21
edited July 2022 in Ideas and Product Feedback #1

I thought I had seen on here previously, but couldn't find the post again. The ReCAPTCHA placement on forms is causing layout issues on mobile. It's placed significantly below the "Submit" button. Is there a timeline on when this will be fixed? I'm going to need to undo all the work in getting out forms on our website as this looks terrible. Please provide an update. Thank you.

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  • Mike van der Valk
    Mike van der Valk Posts: 4,058
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited July 2020 #2

    Hi @Rebecca Sanders 

    I'll pass this on to the team responsible for web forms. I know they are currently working on some updates for them, so I'll make sure this reaches their table, thanks for notifying us and my apologies for the inconvenience. 

  • Daniel Levinson
    Daniel Levinson Posts: 2
    edited November 2020 #3

    We are experiencing the same issue

  • Diana_221
    Diana_221 Moderator Posts: 41
    10 Comments Pipedrive Team
    CUSTOMER SUPPORT
    edited July 2020 #4

    Hey @Daniel Levinson and @Rebecca Sanders ,

    My advice would be to reach out to Pipedrive Support to see any possibility of being included on the beta testing for this latest update on the WebForms feature, as I understand this to be highly important to you.

  • Laura Thürauer
    Laura Thürauer Posts: 1
    edited February 2022 #5

    It still doesn't work. It is also a problem in the mobile version... Please fix this bug. 

  • Vladimir Dubakin
    Vladimir Dubakin Posts: 95
    100 Comments Pipedrive Team
    edited September 2020 #6
    Laura Thürauer said:

    It still doesn't work. It is also a problem in the mobile version... Please fix this bug. 

    Hey, Laura! I am sorry to hear that.

    I was just wondering if you contacted our support to activate new Beta webforms on your account?

    If not - please do so and hopefully it will work better.

    You can reach out on : [email protected] or using in app chat!

    Thank you for understanding,

    Kind regards,

    Vladimir

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