Issue on catalog
Since few days, it seems impossible to access to the catalog. We always have this error message "L'interface utilisateur Produits est temporairement indisponible", meaning in English "User interface is temporaraly unavailable". Any idea to solve it ?
André Vidal Moderator Posts: 18edited November 2021 #2
I am sorry to know you're facing this issue.
The troubleshoot usually used by our support team before we investigate if it is something more technical is to:
- Clear cache and cookies of your browser: https://support.pipedrive.com/hc/en-us/articles/360001590258-How-do-I-clear-my-browser-s-cache-and-cookies-
- Check to see if any browser extensions are interacting with Pipedrive. By logging into Pipedrive with an incognito window, you will be able to see if one of your extensions is causing any issues.
- Verify if other users have the same issue when accessing that page
If the issue continues after this, please get in touch with our support team and let them know the troubleshooting steps you took. They will be able to help you further. See here how to contact support: https://support.pipedrive.com/hc/en-us/articles/115005875565-How-can-I-contact-Pipedrive-Support-.
I hope the issue can be resolved soon.
Have a great day!0