email search function

Hi, 

  1. Is there a specific reason why the search function will find only the contact information and topics, but not the information inside the email? And is it possible to add in the near future this solution also?
  2. The second feedback would be a similar email/search function request but inside the android app. I can search for information from the PD app and find deals and contact, but when I open the unread emails button there is no search function anymore? Only filter option. Please add the search function also to this section.

Keep up the good work, Thank you!

0
0 votes

· Last Updated -

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited December 2020 #2

    Hi @Aivar Tugedam , thank you so much for your feedback!

    It's true that unfortunately our email search doesn't contemplate the message content itself at the moment and I can definitely see how that would be a plus, so I've made sure your suggestions about that and search in the mobile app reached our team for consideration.

    The option to search when looking at the unread emails should still be there for you, though. Please reach out to our Support team so they can help you troubleshoot this.

  • Aivar Tugedam
    Aivar Tugedam Posts: 7
    edited February 24 #3

    @Inês Batata thank you. 

    This is my android email box without any search. 

    image
  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited July 2020 #4

    @Inês Batata thank you. 

    This is my android email box without any search. 

    image

    Thank you  for clarifying @Aivar Tugedam , I had misunderstood: I thought you meant you didn't have a search box in the web app when you filtered for unread emails.

    Currently there's no search for emails in the mobile app, but we appreciate your feedback and I've made sure to send it to our team for consideration.