Syntax for MS Teams

Paul Downes
Paul Downes Posts: 39
edited July 23 in Sales CRM #1

Morning!

Has anyone successfully linked MS Teams for their calling device? 

I can link Skype, but I don't use that anymore, I have also got Skype for Business working, although that's now devoid, but I can't get MS Teams to work. 

I have phone license and International Call Plan from MS. 

MS Support have no clue when I ask them about Syntax. 

Can anyone help?

Thanks,

P.

Tagged:

Comments

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited February 24 #2

    Hi @Paul Downes 

    Quick scoop, we're working on Marketplace app together with MS Teams to integrate MS Teams with Pipedrive. However, this version won't include the calling yet but will include video-calling and also notifications from updates in Pipedrive to feed into MS Teams.

    I'll pass on your feedback for potential future improvements but for now I really suggest you to push a little harder on MS support. As it's their tool they should have some syntax to link to other third parties such as Pipedrive so you can make a call.

    Hope they can figure it out for you!

  • Markus Funk
    Markus Funk Posts: 120
    100 Comments Second Anniversary Name Dropper Photogenic
    edited July 2020 #3

    Hi @Paul Downes 

    Quick scoop, we're working on Marketplace app together with MS Teams to integrate MS Teams with Pipedrive. However, this version won't include the calling yet but will include video-calling and also notifications from updates in Pipedrive to feed into MS Teams.

    I'll pass on your feedback for potential future improvements but for now I really suggest you to push a little harder on MS support. As it's their tool they should have some syntax to link to other third parties such as Pipedrive so you can make a call.

    Hope they can figure it out for you!

    HI Mike, 

     

    any date when the Teams integration will be ready? 

    Regards, 

    Markus 

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited July 2020 #4

    Hi @Paul Downes 

    Quick scoop, we're working on Marketplace app together with MS Teams to integrate MS Teams with Pipedrive. However, this version won't include the calling yet but will include video-calling and also notifications from updates in Pipedrive to feed into MS Teams.

    I'll pass on your feedback for potential future improvements but for now I really suggest you to push a little harder on MS support. As it's their tool they should have some syntax to link to other third parties such as Pipedrive so you can make a call.

    Hope they can figure it out for you!

    Hi @Markus Funk 

    We unfortunately can never give out ETA's and timelines but it's more a matter of weeks then months, that is what I can tell you :) stay tuned!

  • Jonathan Ortiz-Myers
    edited February 24 #5

    unless I'm missing something @Mike van der Valk  it's been months...and not weeks :P

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited November 2020 #6

    unless I'm missing something @Mike van der Valk  it's been months...and not weeks :P

    @Jonathan Ortiz-Myers you're right. We've hit some bumps in the reviews from Microsoft. We re-sent the info to Microsoft last week and are waiting for a response now. Looks like I was a bit too enthusiastic and optimistic in my comment earlier.

  • Harry_43576
    Harry_43576 Posts: 1
    edited June 2021 #7

    unless I'm missing something @Mike van der Valk  it's been months...and not weeks :P

    Any news on this... I see that Teams now integrates but not the voice/calling element?  Or if anyone knows the correct syntax that would help!

    Thanks :)

  • E Kim
    E Kim Posts: 1
    Name Dropper First Comment

    @Mike van der Valk - Any updates on this? I want to make phone calls through Pipedrive using my MS Teams phone number.