Not logging or saving updates

Michael Ringer
Michael Ringer Posts: 1
edited July 24 in Sales CRM #1

Hey guys,

Hope that you're all closing deals! I've been using Pipedrive for a few weeks and love it in theory, however in practice I'm finding all too often that my "Deal" updates/notes and even emails aren't being sent or logged, is anyone else experiencing the same or have had similar in the past? I'm using the latest Google Chrome, I found that using incognito was part of the issue then stopped that last week however the issue persists. 

Any help would be greatly appreciated!

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Comments

  • Mike van der Valk
    Mike van der Valk Posts: 4,386 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited July 2020 #2

    Hi @Michael Ringer 

    Sorry to hear about your experience. This doesn't seem right and is definitely not a wide spread problem. Did you speak already with our support team via the in-app chat or [email protected]??

    They can connect through with your backoffice and our support engineers and help you understand what's happening and if necessary make the necessary fixes.

    Good luck and sorry for the inconvenience!