Replace Form Success Message with Page URL Redirect.

Jason Chagnon
Jason Chagnon Posts: 3
edited July 24 in Sales CRM #1

We would love to use the forms but we want to be able to redirect after form completion to a specific URL on our site. This is especially helpful for downloadable content after form completion, but it is also critical for goal tracking in Google Analytics. Thanks!

Comments

  • Nick Berry
    Nick Berry Posts: 17
    edited February 24 #2

    That's one of the main reasons I don't use the Pipedrive forms...

  • Jason Chagnon
    Jason Chagnon Posts: 3
    edited December 2021 #3

    That's one of the main reasons I don't use the Pipedrive forms...

    Same with us exactly.

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited February 24 #4

    Hi @Jason Chagnon and @Nick Berry 

    I recommend you to keep an eye on our new updates here since pretty soon we'll be releasing a web form update with just this functionality: https://community.pipedrive.com/feed/whats-new

    One of the improvements in the update is exactly that. Being able to set your own success page/redirect URL is part of the update. Stay tuned 🚀

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited July 2020 #5

    Hi @Jason Chagnon and @Nick Berry 

    I recommend you to keep an eye on our new updates here since pretty soon we'll be releasing a web form update with just this functionality: https://community.pipedrive.com/feed/whats-new

    One of the improvements in the update is exactly that. Being able to set your own success page/redirect URL is part of the update. Stay tuned 🚀

    @Jason Chagnon please also next time don't post in the group here as this is meant for the Pipedrive team to post new beta tests: https://community.pipedrive.com/group/research

    Feature suggestions can be shared here: https://community.pipedrive.com/feed/feedback-suggestions

  • Jason Chagnon
    Jason Chagnon Posts: 3
    edited July 2020 #6

    Hi @Jason Chagnon and @Nick Berry 

    I recommend you to keep an eye on our new updates here since pretty soon we'll be releasing a web form update with just this functionality: https://community.pipedrive.com/feed/whats-new

    One of the improvements in the update is exactly that. Being able to set your own success page/redirect URL is part of the update. Stay tuned 🚀

    Thanks @Mike van der Valk  that is great news!

    Sorry about posting in the wrong place. I will be sure to post in the right place next time.

  • Vincent Aigle
    Vincent Aigle Posts: 1
    edited February 24 #7

    I have added a webform to my wix website page here:

    https://www.myelectricvehicle.org/test-page

    I am using the 'Redirect to another website' option and the redirect URL is https://www.myelectricvehicle.org/thank-you

    However when the form is submitted it opens the redirect URL in the HTML frame rather than opening up an entirely new webpage which is what I want to happen.

    Please can you help on this?

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited October 2020 #8

    I have added a webform to my wix website page here:

    https://www.myelectricvehicle.org/test-page

    I am using the 'Redirect to another website' option and the redirect URL is https://www.myelectricvehicle.org/thank-you

    However when the form is submitted it opens the redirect URL in the HTML frame rather than opening up an entirely new webpage which is what I want to happen.

    Please can you help on this?

    Hi @Vincent Aigle 

    Sorry to hear about that.  This sounds like a case our support can help you with. Could you please reach out to them via the in-app chat or [email protected]?

     

  • Feddo van der Molen
    edited October 2020 #9

    Hi, well the redirect feature is new, so that is a great addon.

    Other than that, we use for a couple of customers, a nice custom work-around realized with Zapier (among others). This will give an opportunity to push Pipedrive data back to Google Analytics, with way more flexibility. And with the right setup, to do nice things. 

    In example:

    - Register events

    - Push data back like person, source, e-mail, id, etc.

    - Measure forms (as a catch-all, per form, or leadpage by example).

    - Measure other results i.e. when someone is a new deal by chat for example OR an other source.

    - Set back (push) other results, that are not online, but could be nice to have in your GA-view/data. I.e. someone converts as a tel.sales -> new deal > yet because 9/10 the call was initiated because of the website.

    - OFCOURSE GOALS REGISTRATION, And many more.  

    PS also these methods don’t care about which cms or website you use. So, it’s more future and website proof.

    I you have questions, feel free to reach out (or DM me). Check https://webinnovatie.nl (it’s not updated, I know, it stands on my todo-list, but customers come first 😊 ).

    Good luck!