Pipedrive Administrator has No Visibility of Agents which are Active, to Take Live Chats

David Spear
David Spear Posts: 24

As admin for Pipedrive I have no visibility of who is set as Active On-Line, to be available to take live chat conversations.  This is a very critical mgmnt tool , which is needed quickly!

Thanks, Dave

1 votes

· Last Updated -


  • Mike van der Valk
    Mike van der Valk Posts: 4,052 PRODUCT MANAGER
    2500 Comments 100 Likes Third Anniversary 5 Answers
    edited July 2020 #2

    Hi @David Spear  thanks for sharing the feedback. I've added the "feedback & feature suggestions" tag to your post so that our team is notified about your suggestion.