Pipedrive Administrator has No Visibility of Agents which are Active, to Take Live Chats
David Spear Posts: 24
edited July 2022 in Ideas and Product Feedback #1
As admin for Pipedrive I have no visibility of who is set as Active On-Line, to be available to take live chat conversations. This is a very critical mgmnt tool , which is needed quickly!
Mike van der Valk Posts: 4,052 PRODUCT MANAGERedited July 2020 #2
Hi @David Spear thanks for sharing the feedback. I've added the "feedback & feature suggestions" tag to your post so that our team is notified about your suggestion.0