Fields not allowing API Zapier Integration

Cecilia Symanski
Cecilia Symanski Posts: 3
edited July 2022 in Ideas and Product Feedback #1

I am trying to integrate data via Zaiper but default field Birthday and Job Title do not show up. 

The solution I was given was to create a separate custom DOB field.  This is ridiculous, all default fields should be allowed to accept data as long as it is being passed as the appropriate data type.

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  • Inês Batata
    Inês Batata Admin Posts: 2,917
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited February 2022 #2

    Hi @Cecilia Symanski , we appreciate your feedback!

    Unfortunately at the moment we don't carry API endpoints for those fields when created by the Contact Sync, which I understand is an inconvenience. Our apologies for the trouble this is creating. I've relayed your suggestion to our team so it can be taken in to consideration in the future.

     

  • Inês Batata
    Inês Batata Admin Posts: 2,917
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited November 2021 #3
    Inês Batata said:

    Hi @Cecilia Symanski , we appreciate your feedback!

    Unfortunately at the moment we don't carry API endpoints for those fields when created by the Contact Sync, which I understand is an inconvenience. Our apologies for the trouble this is creating. I've relayed your suggestion to our team so it can be taken in to consideration in the future.

     

    Hi again @Cecilia Symanski ! 

    I investigated this matter some more internally, as I was also intrigued about it, and it seems that, although these are not recent fields in Pipedrive, Zapier was not aware of them and that's why they're not available to be used in zaps at the moment. 

    So we've reached out to Zapier to remind them. Whether they will add these or how much time it will take is on their side, but thank you for bringing attention to this. 🚀

  • Cecilia Symanski
    Cecilia Symanski Posts: 3
    edited February 2022 #4

    I missed the last update on this.  I have just sent a new message to Zapier.   Hopefully between the two companies we can get this resolved.  Ines is there someone you can work with directly at Zapier on this?

     

  • Inês Batata
    Inês Batata Admin Posts: 2,917
    2500 Comments Third Anniversary 5 Likes First Answer
    COMMUNITY MANAGER
    edited September 2020 #5
    Cecilia Symanski said:

    I missed the last update on this.  I have just sent a new message to Zapier.   Hopefully between the two companies we can get this resolved.  Ines is there someone you can work with directly at Zapier on this?

     

    Hi @Cecilia Symanski !

    We have been directly in touch with them and now it depends solely on Zapier's decision of when to make them available, which in turn depends on their  internal policies of prioritization, which unfortunately we have no control over. 

    We're sorry that you're experiencing this and understand your frustration. We appreciate your understanding. 🙏

  • Batul
    Batul Posts: 1
    edited February 2021 #6

    Hi, is there any update on this topic? Thank you!

  • AliAsgher Sunelwala
    AliAsgher Sunelwala Posts: 6
    edited November 2021 #7

    Inês Batata

    This is still not resolved!! There are many fields like Job Title and subscription status still not available

  • Josue Camargo
    Josue Camargo Posts: 5
    edited December 2021 #8

    December 2021 and still not working. Job Title does not appear on Zapier.

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