Organization name not visible in pipedrive

Hello, we created a zap to add prospects from Aeroleads to Neverbounce (to valid emails) and then to pipedrive. But somehow organization name is not added to the contact once a new contact is added to pipedrive through that zap. A new org is created though in pipedrive. Need some help on why the organization name is not visible in Pipedrive..


  • Amit Sarda - Pipedrive Consultant -
    edited August 2020 #2

    If you can see Org name for manually added deals, most probably the problem lies in your ZAP.

    Check if the org name is updated in the ZAP.

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited August 2020 #3

    It's definitely an issue on your end [not with pipedrive/zapier] where you are doing something wrong. 

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited August 2020 #4

    Hi @Girish Shilamkar !

    From your description I would say that you're probably missing a "search" step in your zap, but I would confirm it with Zapier's support so they can help you troubleshoot and fix it, as they're the specialists. 🙂

    See here where you can reach them: