Organization name not visible in pipedrive

Prasad Lingawar
Prasad Lingawar Member Posts: 4
edited July 2022 in Apps and Integrations #1

Hello, we created a zap to add prospects from Aeroleads to Neverbounce (to valid emails) and then to pipedrive. But somehow organization name is not added to the contact once a new contact is added to pipedrive through that zap. A new org is created though in pipedrive. Need some help on why the organization name is not visible in Pipedrive..

Comments

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,534
    First Anniversary First Answer 5 Up Votes 5 Likes
    edited August 2020 #2

    If you can see Org name for manually added deals, most probably the problem lies in your ZAP.

    Check if the org name is updated in the ZAP.

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 848
    5 Likes First Anniversary First Answer Combo Breaker
    edited August 2020 #3

    It's definitely an issue on your end [not with pipedrive/zapier] where you are doing something wrong. 

  • Inês Batata
    Inês Batata Posts: 2,077 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited August 2020 #4

    Hi @Girish Shilamkar !

    From your description I would say that you're probably missing a "search" step in your zap, but I would confirm it with Zapier's support so they can help you troubleshoot and fix it, as they're the specialists. 🙂

    See here where you can reach them: