Emails templates using predefined emails recipients instead of default deal contact email.

By default when using  and creating an email template the template only allow  us to use the default deal contact email as a send to email contact. I need to create email templates that my sale team will be using for specific business processes ( for example submitting a new signed agreement) and I need within these email templates to set predefined emails recipients instead of  the default deal contact email. Can this be done and if yes how ?

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  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,033
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited May 5 #2

    How are you sending the emails?

  • Jean-Francois Decarie
    edited December 2021 #3

    How are you sending the emails?

    Directly from the DEAL view in Pipedrive using email templates

    See image below

    image
  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited August 2020 #4

    How are you sending the emails?

    Hi @Jean-Francois Decarie !

    I'm afraid at the moment this is not possible, but I've made sure to send your suggestion to our team internally, so they can consider in future developments.

    I would suggest you take a look at the integrations available in our marketplace, as they allow you to create automations outside the scope of our own native features. I did a quick search for you, take a look here.

  • Calvin Kirkpatrick
    edited May 5 #5

    How are you sending the emails?

    Any further on this? Would be a great feature

  • Franziska Palumbo-Seidel
    edited May 5 #6

    Same here. It would be crucial to have this possibility for outreach with bulk emailing or even individual emails to decide wether you want to send the message to the professional email address or private one.