can i use PD for incoming calls (recording, tracking etc) not outbound?

can i use PD for incoming calls (recording, tracking etc) not outbound?

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  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited February 24 #2

    No, Pipedrive Dialer does not work for Inbound ATM

  • Darren Joslin
    Darren Joslin Posts: 1
    edited August 2020 #3

    No, Pipedrive Dialer does not work for Inbound ATM

    ok thanks, any ideas if this is in a roadmap at all?

     

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited August 2020 #4

    No, Pipedrive Dialer does not work for Inbound ATM

    Hi @Darren Joslin !

    At the moments it's not, but I've made sure your suggestion reaches our team for future developments. Thank you for your feedback.

    That being said, here are some pro tips to stay on top of things: