When sending an email, using Pipedrive directly or by copying "BCC". An activity should be automatic

When sending an email, using Pipedrive directly or by copying "BCC". An activity should be automatically recorded on status completed. That way we know when was the last activity and all email activities get tracked. It is time consuming and many times forgotten to create the activity and mark as completed every time you send an email. We should be focus on the next call or email and not going back and forth to track an email activity. 

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  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited August 2020 #2

    Hi @Rafael Campos , thank you for your feedback!

    This is a suggestion we've had from our users before, see this discussion for example. Up until now it's not something that we've decided to implement, but who knows what the future holds? I've made sure to forward your input to our team internally so they can take it into consideration for future developments.