Using a VA for data input (failure?)
I hired a fiverr VA to input data directly into my 500 accounts. I have used him successfully in the past with Excel but I gave him temp password to skip that and go direct with data. He says he did this task but I am finding no new data in any account.
Could there be a glitz using a VA from Pakistan?
Is there a way to track someone that had access to my account?
Thanks
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maybe your looking at a filtered view that does not include the records they created
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Boris Tsibelman said:
maybe your looking at a filtered view that does not include the records they created
Thanks for reply,
Humm, I'm brand new to Pipedrive, how can I check what you mean?
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Boris Tsibelman said:
maybe your looking at a filtered view that does not include the records they created
Hi @Paul Mahoney , happy to have you with us!
In the upper right corner of your List View you'll see a drop-down menu where you can pick which user's data you want to look at (it's essentially a filter).
If the person who did your data input used your Pipedrive password, most likely that data was entered as you being the owner, so in that drop-down menu select your name. If the data still doesn't show up, select "Everyone".
If after that you still don't see your data please reach out to our support team so they can help you troubleshoot further. 🚀
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