Caller Outcome stats?
hi there,
Is there a way to get insights/stats on the Caller outcome results?
Would be interesting to see this in the Insights or Reports section.
Comments
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Thank you for your suggestion @Michiel Van Hove !
This is on our backlog of ideas, but we can't give you an ETA at the moment. The hardest job is to prioritise all ideas and suggestions from all our customers, but we're surely announce it here when it comes out and I've made sure the team noted down your suggestion for when they work on updates again.
Speaking of which, here are some pro tips to stay on top of what’s coming down the line:
- Follow What's Planned to know what we're working on currently.
- Join our Research and Beta Testing channel for the chance to try out early versions of new and improved features. 🚀
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Inês Batata said:
Thank you for your suggestion @Michiel Van Hove !
This is on our backlog of ideas, but we can't give you an ETA at the moment. The hardest job is to prioritise all ideas and suggestions from all our customers, but we're surely announce it here when it comes out and I've made sure the team noted down your suggestion for when they work on updates again.
Speaking of which, here are some pro tips to stay on top of what’s coming down the line:
- Follow What's Planned to know what we're working on currently.
- Join our Research and Beta Testing channel for the chance to try out early versions of new and improved features. 🚀
hi, any news regaring this?
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A kililer feature would also be if Outcome stats could be activated when one use the cellphone for calling out. Both through PC and from the App.
A cellphone is the most used tool for s sales person and much more stable than IP-phones. So to see this kinds of stats for those you dial out from there should be a real killer feature.
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Jörgen Sjöstrand said:
A kililer feature would also be if Outcome stats could be activated when one use the cellphone for calling out. Both through PC and from the App.
A cellphone is the most used tool for s sales person and much more stable than IP-phones. So to see this kinds of stats for those you dial out from there should be a real killer feature.
100% Agree. I am a brand new user, and I'm shocked this isn't a feature. The activity that matters the most is the first one, the phone call to start the deal. Some baseline stats would be wonderful for most organizations.
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any updates here?
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Inês Batata said:
Thank you for your suggestion @Michiel Van Hove !
This is on our backlog of ideas, but we can't give you an ETA at the moment. The hardest job is to prioritise all ideas and suggestions from all our customers, but we're surely announce it here when it comes out and I've made sure the team noted down your suggestion for when they work on updates again.
Speaking of which, here are some pro tips to stay on top of what’s coming down the line:
- Follow What's Planned to know what we're working on currently.
- Join our Research and Beta Testing channel for the chance to try out early versions of new and improved features. 🚀
Any update 5 months later? Thanks.
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Published a workaround here: https://www.amitsarda.xyz/post/analyze-call-outcomes-in-pipedrive
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Inês Batata said:
Thank you for your suggestion @Michiel Van Hove !
This is on our backlog of ideas, but we can't give you an ETA at the moment. The hardest job is to prioritise all ideas and suggestions from all our customers, but we're surely announce it here when it comes out and I've made sure the team noted down your suggestion for when they work on updates again.
Speaking of which, here are some pro tips to stay on top of what’s coming down the line:
- Follow What's Planned to know what we're working on currently.
- Join our Research and Beta Testing channel for the chance to try out early versions of new and improved features. 🚀
This would be very helpful. Right now my reps have to enter this information 2 times which reduces calls per hour. Any update?
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