Setting Email Default to "Shared"

Catherine Wilson
Catherine Wilson Posts: 6
edited July 25 in Sales CRM #1

My emails default to "private". I am able to change them to shared, but it's tedious. Is there a way to change this default to "shared"?


  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited September 2020 #2

    Hi @Catherine Wilson !

    Yes, you can change the default visibility of your synced emails by going to the "Email Sharing" menu of your email sync settings and choosing "Private".


    Learn more about this here: Email Sync.