Pipedrive Trello Powerup error?

Kate Fitzpatrick
Kate Fitzpatrick Member Posts: 1

I can't figure out why Trello is telling me that 'The user who created this board is no longer active in the current company'. I created the Trello board, with the same work email address that I use for pipedrive. Why would this be happening?



  • Inês Batata
    Inês Batata Posts: 2,060 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited September 2020 #2

    Hi @Kate Fitzpatrick ! I'm sorry to hear you're having this inconvenience. Could it be that your user in Trello has somehow been deactivated?

    Please clear the cache and cookies in your browser and try again: How do I clear my browser's cache and cookies?

    If the issue persists, please reach out to our Support team and they will help you. 

    For urgent or technical issues Support is always the most adequate and quickest channel of communication, as Community is more focused on exchanging knowledge, experiences and ideas. Thank you!