Pipedrive Trello Powerup error?

I can't figure out why Trello is telling me that 'The user who created this board is no longer active in the current company'. I created the Trello board, with the same work email address that I use for pipedrive. Why would this be happening?

Thanks 

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited September 2020 #2

    Hi @Kate Fitzpatrick ! I'm sorry to hear you're having this inconvenience. Could it be that your user in Trello has somehow been deactivated?

    Please clear the cache and cookies in your browser and try again: How do I clear my browser's cache and cookies?

    If the issue persists, please reach out to our Support team and they will help you. 

    For urgent or technical issues Support is always the most adequate and quickest channel of communication, as Community is more focused on exchanging knowledge, experiences and ideas. Thank you!