Emails being sent twice

James Watson_10279
edited July 26 in Business Talk #1

Does anybody else have the issue where sending an email from Pipedrive puts it in the Sent box twice? It only sends once but two copies show up in the Sent Items.

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Comments

  • Diana_221
    Diana_221 Moderator Posts: 45 PIPEDRIVE CUSTOMER SUPPORT
    10 Comments Pipedrive Employee
    edited November 2020 #2

    Hey James, how are you?
    ​This is Diana from Pipedrive Support Management Team - nice to meet you :)

    It is not expected that send emails appear twice, so I would recommend you to reach out to our support team so they can investigate things properly.

    You can do so by navigating to the question mark symbol on the top right corner.

    Keep closing!