Emails being sent twice

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James Watson_10279
James Watson_10279 Member Posts: 3
Photogenic First Anniversary
edited July 2022 in Business Talk #1

Does anybody else have the issue where sending an email from Pipedrive puts it in the Sent box twice? It only sends once but two copies show up in the Sent Items.

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  • Diana
    Diana Pipedrive Team Posts: 32 PIPEDRIVE TEAM
    First Comment Pipedrive Team
    edited November 2020 #2
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    Hey James, how are you?
    ​This is Diana from Pipedrive Support Management Team - nice to meet you :)

    It is not expected that send emails appear twice, so I would recommend you to reach out to our support team so they can investigate things properly.

    You can do so by navigating to the question mark symbol on the top right corner.

    Keep closing!

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