Caller / Gong integration

Mo Rea

Any chance Pipedrive can integrate with gong.io so that we can get a transcription of the call when using caller?

Boris Tsibelman

Pipedrive dialer will likely not integrate with gong

You can use a third party calling app that integrates with Pipedrive & Gong Instead 

Mo Rea

Boris Tsibelman said:

Pipedrive dialer will likely not integrate with gong

You can use a third party calling app that integrates with Pipedrive & Gong Instead 

We currently use Kixie to integrate pipedrive and gong, which we need for transcription.  If caller had automated transcription we would switch solely to pipedrive's caller.

Boris Tsibelman

Boris Tsibelman said:

Pipedrive dialer will likely not integrate with gong

You can use a third party calling app that integrates with Pipedrive & Gong Instead 

Hey Mo Rea,

 

Check out https://marketplace.pipedrive.com/app/wingman/eabc3626a17a1150

 

It's a really awesome alternative to Gong.

Mike van der Valk

Thanks for sharing @Mo Rea I'll make sure our team sees you suggestion. For now Boris his suggestion is the best way to go.

Mo Rea

Boris Tsibelman said:

Pipedrive dialer will likely not integrate with gong

You can use a third party calling app that integrates with Pipedrive & Gong Instead 

Boris - we are currently using wingman to integrate with zoom phone.
They have a few things that are lacking on their end, such as an easy way to add wingman to an unscheduled call, but we've made the switch.

Sylvie Maclean

Would also like to please request a Gong integration with pipedrive