Any chance Pipedrive can integrate with gong.io so that we can get a transcription of the call when using caller?
Pipedrive dialer will likely not integrate with gong
You can use a third party calling app that integrates with Pipedrive & Gong Instead
Boris Tsibelman said:Pipedrive dialer will likely not integrate with gongYou can use a third party calling app that integrates with Pipedrive & Gong Instead
We currently use Kixie to integrate pipedrive and gong, which we need for transcription. If caller had automated transcription we would switch solely to pipedrive's caller.
Hey Mo Rea,
Check out https://marketplace.pipedrive.com/app/wingman/eabc3626a17a1150
It's a really awesome alternative to Gong.
Thanks for sharing @Mo Rea I'll make sure our team sees you suggestion. For now Boris his suggestion is the best way to go.
Boris - we are currently using wingman to integrate with zoom phone.They have a few things that are lacking on their end, such as an easy way to add wingman to an unscheduled call, but we've made the switch.
Would also like to please request a Gong integration with pipedrive