Caller / Gong integration

Mo Rea
Mo Rea Posts: 29

Any chance Pipedrive can integrate with gong.io so that we can get a transcription of the call when using caller?

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  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
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    edited March 7 #2

    Pipedrive dialer will likely not integrate with gong

    You can use a third party calling app that integrates with Pipedrive & Gong Instead 

  • Mo Rea
    Mo Rea Posts: 29
    edited September 2020 #3

    Pipedrive dialer will likely not integrate with gong

    You can use a third party calling app that integrates with Pipedrive & Gong Instead 

    We currently use Kixie to integrate pipedrive and gong, which we need for transcription.  If caller had automated transcription we would switch solely to pipedrive's caller.

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited January 5 #4

    Pipedrive dialer will likely not integrate with gong

    You can use a third party calling app that integrates with Pipedrive & Gong Instead 

    Hey Mo Rea,

     

    Check out https://marketplace.pipedrive.com/app/wingman/eabc3626a17a1150

     

    It's a really awesome alternative to Gong.

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited September 2020 #5

    Thanks for sharing @Mo Rea I'll make sure our team sees you suggestion. For now Boris his suggestion is the best way to go.

  • Mo Rea
    Mo Rea Posts: 29
    edited March 7 #6

    Pipedrive dialer will likely not integrate with gong

    You can use a third party calling app that integrates with Pipedrive & Gong Instead 

    Boris - we are currently using wingman to integrate with zoom phone.
    They have a few things that are lacking on their end, such as an easy way to add wingman to an unscheduled call, but we've made the switch.

  • Sylvie Maclean
    Sylvie Maclean Posts: 7
    edited March 31 #7

    Would also like to please request a Gong integration with pipedrive