30-day Activity/Project timeline

When one of our employees marks an activity as done that has possibly taken anywhere between 60-90 days to do and saves it, pipedrive for some reason reverts back the done date to 30 days from when the activity first started

I.e. start activity on may 9, 2020, "end date" sept 4, 2020, hit save but once we go back in to edit it some more it says "end date" is june 9, 2020

For our business, some projects may require to take longer to complete, it use to have an unlimited amount of days now it is just 30.

Does anyone else have this problem or found a way around it?

Pipedrive issue.mp4
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  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited February 24 #2

    Hi @Savannah Ott 

    Thanks for sharing and clarifying it with the video. I'll check it out with our team here and get back to you ;) 

  • Savannah Ott
    Savannah Ott Posts: 3
    edited September 2020 #3

    Hi @Savannah Ott 

    Thanks for sharing and clarifying it with the video. I'll check it out with our team here and get back to you ;) 

    Thank you Mike! :)

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited September 2020 #4

    Hi @Savannah Ott 

    Thanks for sharing and clarifying it with the video. I'll check it out with our team here and get back to you ;) 

    Hi @Savannah Ott due to a technical change a while ago there's currently a limitation in the timeframe from our end. I'll ask our team to look into it and see what we can do.

    Can I ask you why you use such long activities? Perhaps it's easier to just create a deal for the project. You can always track the deal age on the deal and in our reports. Activities are usually quick actions, tasks, or a little longer meetings. Can you help me understand why the long activities would be needed?

  • Savannah Ott
    Savannah Ott Posts: 3
    edited October 2020 #5

    Hi @Savannah Ott 

    Thanks for sharing and clarifying it with the video. I'll check it out with our team here and get back to you ;) 

    Hi Mike, yes I can explain. With the amount of communication between our employees and groups things are always changing and a project may take up to 60-90 days in order to complete because of negotiations or updating information or changes each party wants in the deal. All comes down to communication, how long it take to update and fulfill, and get everything processed

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited October 2020 #6

    Hi @Savannah Ott 

    Thanks for sharing and clarifying it with the video. I'll check it out with our team here and get back to you ;) 

    Gotcha, thanks for clarifying @Savannah Ott 

    In general I haven't seen our users use these type of long activities. Usually the project is converted into a deal. In the whole project smaller tasks and activities happen which are then logged under a few hour or day long activities to track the progress. The deal itself will track the total length of the project which you can then later see back in your statistics dashboards as well.

    I recommend to look into that way of logging your work which will give you a better long term overview as well.