Merge Duplicates 👊
Accessing the Merge Duplicates feature
When you have many different team members putting in new data into your Pipedrive account, you're bound to overlap your information and create duplicates. Since not everyone can fully know what every other team member is working on, it's an inevitability of doing business.
Those duplicates can quickly spiral out of control, and all of that data can make it hard to do business effectively — the wrong contact will get added, or two salespeople will reach out to the same customer.
A clean database is an effective database, and one of the best ways to keep a clean Pipedrive database is by using the Merge Duplicates feature.
Read more here