Email notification based on rotting status

Brad Krause_13404
Brad Krause_13404 Member Posts: 374
5 Up Votes First Comment

Am I missing something or is it not possible to create an email notification workflow automation based on a deal trigging the rotting condition?


  • Inês Batata
    Inês Batata Posts: 2,077 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited September 2020 #2

    Hi @Brad Krause !

    You can create an automation that triggers on the condition "Deal updated: Filter > matches > rotten deals" but on its own this is not enough; any update to a deal that was already rotten will trigger it.

    I would suggest you take a look at the integration platforms available in our marketplace, as they allow you to create automations outside the scope of our own native features. I did a quick search for you, take a look here.

  • Derek Dimmick_13383
    Derek Dimmick_13383 Member Posts: 3
    edited October 2020 #3

    I would create an automation that mirrors your rotting criteria with a "create an activity" when it is in a certain stage or whatever the same amount of time as you consider the deal rotting.