Pipedrive unusable on an iPad Browser

Paul Boag
Paul Boag Posts: 2

Hi all.
Has anybody else found that Pipedrive is unusable on safari or chrome for the iPad?  Any dialogue box such as editing a task or even sending an email is often too tall for the available space and cannot be scrolled to access the send button.

Has anybody found a solution?


I realise that Pipedrive has an iOS app, but that only comes with extremely limited functionality. 

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  • Mike van der Valk
    Mike van der Valk Posts: 4,059
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited September 2020 #2

    Hi @Paul Boag 

    Unfortunately the mobile browser is indeed not fully supported by us. I'd like to forward your feedback to our team, could you tell me what specific functionality you're missing on our mobile app for iOS?

  • Paul Boag
    Paul Boag Posts: 2
    edited February 2022 #3

    I make heavy use of a forecast view of my deals that lets me see them on a month-by-month basis. The iOS app does not support that as far as I can see.

  • Mike van der Valk
    Mike van der Valk Posts: 4,059
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    PRODUCT MANAGER
    edited September 2020 #4
    Paul Boag said:

    I make heavy use of a forecast view of my deals that lets me see them on a month-by-month basis. The iOS app does not support that as far as I can see.

    Gotcha, thanks for clarifying @Paul Boag unfortunately this is at the moment not available in the app indeed.

  • Jason Yormark
    Jason Yormark Posts: 4
    edited May 2022 #5

    +1 on this. It’s unfathomabale to me that you don’t have full functionality on a tablet in this day and age. The app is unuseable, and the browser is limited as described above. 

  • Rory Greaves
    Rory Greaves Posts: 6
    edited October 2020 #6

    Hey.. I had some issues with this also, when on the road, the bottom of the new deal pop up window doesn’t show properly so you can’t add a deal. I tried Safari, Chrome and now Firefox. Firefox seems to be the best and is the closest to laptop/desktop browser. 

    Hope this helps you. 

    We definitely need a full functionality app, otherwise the system is basically unusable for serious salespeople outside of the office. Certainly with the new push with iPad Pro etc. I am unsure whether this issue is present on Windows alternatives like Surface Pro etc. 

     

    Rory 

  • Almonzer Eskandar
    Almonzer Eskandar Posts: 131
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    PRODUCT MANAGER
    edited October 2020 #7

    Hi there and thank you for this feedback, is it possible to share the tablet or iPad you are facing this issue with? in order for us to understand the dimensions and see how can we support it! 

  • Almonzer Eskandar
    Almonzer Eskandar Posts: 131
    100 Comments Second Anniversary Name Dropper Photogenic
    PRODUCT MANAGER
    edited October 2020 #8

    Any screenshots on where this is happening is greatly appreciated :)