How can I change a user's email address

Gallai Gábor
Gallai Gábor Member Posts: 1 VERIFIED MEMBER
edited July 2022 in Business Talk #1
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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,063 PIPEDRIVE TEAM
    2500 Comments Fourth Anniversary 100 Likes 5 Answers
    edited May 2021 #2

    Hi @Gallai Gábor 

    For privacy reasons this can only be done by the user themselves in their personal settings after they login. In case you're trying to hand over Pipedrive to another person it's recommended to create a new user, bulk edit the ownership of data to that new user and then deactivate the old user. This way the old data still shows right in statistics as well.

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