Pipedrive - formstack integration

System Admin_15195
System Admin_15195 Member Posts: 4

Hi All. Im pulling data from pipedrive to formstack documents to create automated doecument merges. So far, all field values show correctly except the fields that have "person type". Those are showing up as numbers instead of text/string. I have made sure im using the exact same merge tags for my document mappings.Can anyone help please?

Comments

  • Gabe Caldwell
    Gabe Caldwell Member Posts: 1
    Integration Partner
    edited September 2020 #2

    Hi,

    You probably have a a merge tag in your document template & in your advanced field mapping.

    If you double up tags, it will cause this issue.

    Can you send an email to harvasp.khatow@formstack.com to setup a solutioning session?

  • System Admin_15195
    System Admin_15195 Member Posts: 4
    edited September 2020 #3

    It appears this issue exists for all fields that have "person type" value. When changed this to "text type" the issue got resolved but this isnt best practice. Any way this can be resolved? Cheers