Pipedrive not sending emails
Does anyone have tips for Pipedrive Email not appearing in the sent mail.
I type out an email and then hit send. The screen goes back to as if I didn't type the email. I check the sent mail in pipedrive and nothing appears. Refresh once, then again, then again and still nothing.
I check my gmail sent box and the email shows up.
Mike van der Valk Posts: 4,052 PRODUCT MANAGERedited October 2020 #2
Sorry to hear about this. Have you already contacted our support via the in-app chat or [email protected]?
They can help you troubleshoot and resolve the issue.0
Mike van der Valk Posts: 4,052 PRODUCT MANAGERedited December 2020 #4Lee said:
Did this problems get resolved?
I have this problems too.
There are no general problems with sending emails from Pipedrive. One thing can be that in your email sync settings you've not checked the "sent folder" to sync to Pipedrive. Otherwise if you have done that but it's not working I'd also recommend to reach out to our support team via the in-app chat. Sorry about the inconvenience.0
John Dalton Posts: 1edited June 2022 #5
Also struggling with this, I've synced everything up. There is some kinda glitch in Pipedrive that doesn't send emails0