Marked acitivity shows up again

Matthias Wurster
Matthias Wurster Posts: 3
edited July 24 in Sales CRM #1

Whenever I mark an activity as "done" the very same activity shows up again

Can somebody help? 

 

Thank you Matthias

Comments

  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited October 2020 #2

    Hi @Matthias Wurster 

    This could have two causes. It could be something wrong on your account for which you'd have to contact our support team via the in-app chat or [email protected] so they can help you resolve this.

    It could also be that you have an automation set up in Pipedrive or any other third party tool which somehow automatically creates these activities.

    Hope you can figure it out but don't worry our support is there to help!