I'd love to be able to reset the states on a chatbot playbook. We often set something up and then do extensive testing. The testing messes up our long term stats after launch.
Does anyone else have this challenge?
What if you clone the playbook before you made the changes?
Then you would have stats for every change.
Boris Tsibelman said:What if you clone the playbook before you made the changes?Then you would have stats for every change.
This is what we do. But the new set of code for the change needs to be re-installed thus requiring another round (be it limited) of testing; thus inflating our initial stats once again.
Hi @Chris Clegg thanks for sharing. I've added the "feedback" tag to your post so our team sees your suggestion. Fortunately there's a workaround right now, although a bit cumbersome. Thanks again for sharing!
I second Chris' request. Duplicating the final bot is - for obvious reasons (longterm stats) hardly a good solution.