Priority (Label) Feature for Activities

I guess we all been there, hectic days... lots of follow ups and conversations along all sort of channels. The moment your activities are simply to many, further organization is required.

What I feel is really missing at the moment inside activities is a way to highlight or at least set priorities to certain To Dos which has nothing to do with the labeling of Deals, Organization, Person more so with that this specific activity pops up on top of my daily to do list and can also be filtered accordingly. 

Or does anyone else has a work around / better idea?

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Comments

  • Deborah Angel
    Deborah Angel Posts: 3
    edited October 2020 #2

    I would like to have a feature to pin the activity to the top of the list until completed, to use for escalations/urgent requests.

  • Guillaume_1141
    Guillaume_1141 Posts: 67
    edited November 2020 #3

    Both features would be 100% useful to me.

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited February 24 #4

    Hi @Martin Pfeiffer , @Deborah Angel @Guillaume !

    Thank you for your suggestions, I've forwarded them internally so out team can take them into consideration for future developments.

    Currently activities are ordered by their due date. but in the List View you can filter them and order them using any other criteria/column. 

    I suggest creating a custom activity called "Priority" and assign it to those cases. You can even have doppelgangers, like "meeting" and "priority meeting", so on and so forth.

    Hope that makes your life easier!

     

  • Guillaume_1141
    Guillaume_1141 Posts: 67
    edited October 2020 #5

    Hi @Martin Pfeiffer , @Deborah Angel @Guillaume !

    Thank you for your suggestions, I've forwarded them internally so out team can take them into consideration for future developments.

    Currently activities are ordered by their due date. but in the List View you can filter them and order them using any other criteria/column. 

    I suggest creating a custom activity called "Priority" and assign it to those cases. You can even have doppelgangers, like "meeting" and "priority meeting", so on and so forth.

    Hope that makes your life easier!

     

    Thanks @Inês Batata Not a bad idea meanwhile it can be developed.